How To Use SEO To Optimize Your Customer Service

A customer’s initial engagement with your business may occur at different stages of the sales funnel. That is because SEO (Search Engine Optimization) places you where your clients/customers are. And why is that? What would you do if your pals were searching for a great place to get some food? You’d probably turn to Yahoo, Bing, or Google to find the answer. The same goes for clients/customers. Improve SEO and customers will flock to you. 

 What’s the best part about SEO? today it’s easier than ever to optimize your website. For instance, Google currently shows you popular search phrases and words. Those are the precise words your customers are typing on the search bar looking for your business. Incredible! With those tools in arm’s reach, how is it possible to improve SEO to appeal to more customers? Below are 4 ways to start: 

Conduct your research on keywords 

 According to the Digital Marketing Institute, keywords are the foundation of your SEO. Your first step is to determine who you need to reach and why. Let us take a prospective customer who’s searching for the proper bookkeeping software. They may look for a “small business phone system,” or “cloud phone system for small business.” It may spark a blog post of the best bookkeeping software for small businesses. Included, it’s possible to share how your software can help them and answer any questions they might have. 

 Also, looking into relevant search terms may tell you more about how your clients/customers speak. Competitor news and blogs also are fantastic places to search. Search headlines and note which words get used most frequently while developing your strategy for SEO. Tools such as Serps, Yoast, and Moz may assist in identifying specific keywords, as well. 

Help search engines identify your site 

 Let us discuss how search engines categorize and rank websites. It’ll provide a better sense of how SEO works. Firstly, engines read all the data and labels in your site’s code. This sounds daunting yet it is less frightening than it sounds. Easy tweaks to a website’s image attributions, content description, and title go a long way in increasing SEO. All of those contain details on the subject of your website. 

 Search Engine Land refers to this as “technical SEO.” Such SEO concentrates on describing a website’s content. In some cases, you may need a design specialist or web developer for more complex websites. Those professionals may make minor adjustments to SEO, such as adding text descriptions to images, or major changes to SEO. Connecting the various content and pages on your website would require a developer. 

Optimize content and link up  

 Also, search engines use content and copywriting to categorize and rank websites. It’s the content that your website visitors see most frequently. Common content pieces include news features, blog posts, and about or contact pages. Sprinkling key phrases into the copy of your website may assist customers in finding you better. One vital thing to keep in mind here includes steering clear of stuffing keywords. Instead, concentrate on certain keywords and sparingly use them throughout your site. 

 You do not simply want to optimize your homepage. Keep in mind, customers may find you in several ways. For example, they might have come to you from some other business that linked to content on your website. It’s one example of link building or linking to relevant content and partners. Link building is an excellent method of optimizing your posts and building influence in a particular industry. Sharing content from likewise trusted sources assists in connecting your brand to additional experts. While linking, utilize content that’s relevant and adds to the subject you are exploring. 

Use search engine optimization in your paid media 

 Twitter, Pinterest, Instagram, and Facebook all offer ways for brands to appeal to customers. Can only choose two? Then Facebook Ads and Google Adwords are those to zero in on. Due to the massive reach Facebook and Google have, it is likely your customer is on one of those. Optimizing paid media for engines (also known as SMO – Search Marketing Optimization) is the ideal method of making sure the proper people view your content. 

 Advertisements must appeal to the individuals you want to reach and must be published on the websites they frequent. That is why targeted search engine optimization marketing in your paid media may appeal to more customers. In using the search terms and keywords your customers use, it’s possible to appeal to them. 

 Search engine optimization in advertising campaigns is good, as well, if you have a local business or physical location. It’s where long-tail keywords come in handy. Utilize SEO to develop searches that are relevant to your local community. 


As we have discussed, appealing to more customers is possible by improving SEO in 4 steps. Work with a website expert on the more technical SEO marketing aspects. Don’t forget the importance of users in the process, you can do this by setting up a User-First Approach To SEO 

 Expert developers will ensure that your site is being indexed. Take a look into how phrases and keywords play a part in the various elements of your marketing. Pay close attention to promo assets, paid campaigns, and copywriting. You can even utilize keyword research tools to develop a solid SEO strategy and be where your target audience is. 

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