Organizational Chart :Definition, Types, Benefits, Drawbacks

Organizational chart is the relationships between employees’ positions within an organization are shown. Depending on the size of the organization, a department-by-department breakdown of the duties and responsibilities within each department can be displayed in a chart, as can the roles and responsibilities of the entire corporation.

Employees and stakeholders may apply the organizational hierarchy with the help of this graphical representation of the roles found inside the company. The chart’s symbols, like lines, help to illustrate how responsibilities are related to one another.

An Organizational Chart

An organizational chart, often known as an org chart, is a template that shows the internal business structure of a company. Its purpose is to draw attention to the people and roles that make up each section of the organization. These individuals are immediately identifiable by the boxes that provide their contact details. Elbowed lines connect various pieces, much like in a UML diagram.

The main objective of an organizational chart visualization is to depict the hierarchy and organizational structure, as well as the many departments and functions that make up the hierarchy. That being said, an organizational chart is more than simply a lovely template. Its objectives are to provide significant details about employees’ employment positions and the general work culture, as well as to graphically represent the hierarchical relationships among individuals inside an organization.

In spite of their broad use, organizational charts may be used to merely structure a single department or team. Organizational charts are useful for understanding the role that has to be filled and how that job will relate to the department as a whole, especially during the hiring process.

Use examples

The following are a few management applications for organizational charts:

Communication within organizations

When everyone on staff has access to the organizational chart, communication inside the organization becomes much more effective. It provides information to employees on who to contact with questions or grievances. The time an employee may normally spend asking the right management for information or authorization is reduced by a well-defined chain of command. enhancing the overall productivity of the business.

Managers can better grasp how to communicate with employees thanks to organizational charts. They will be able to observe who reports to them and how they are expected to inform employees of company news or updated procedures.

Personnel Arrangements

The many roles that exist within a company are depicted in the organizational chart. Managers and human resources specialists can use this information to ascertain:

What more employees must be employed in order to support the smooth operation of the business?

How to rearrange a team by assigning different tasks to each member in order to make greater use of their skills
Rearranging jobs to eliminate organizational inefficiencies is a kind of resource planning.

Setting a budget

Finance executives find it simpler to establish budgets that are beneficial to the organization when using organizational charts. Every employee, their position within the organization, and the resources they need to complete their responsibilities are all readily visible to them.

This is essential for evaluating medical costs, planning group outings and excursions for work, giving raises, incentives, and promotions, and giving a department the money it needs to run.

inspiring employees

Since employees may examine an organizational chart to understand their chances for promotions within the company, an organizational chart also serves as a motivator for workers.

It is possible for an entry-level marketing assistant to progress to become a marketing expert, social media marketer, digital marketing supervisor, marketing manager, and ultimately a director of marketing. Employees who wish to know that they may improve their careers inside their company if they so choose will find this to be a great source of inspiration.

Benefits of organizational charts

Organizational charts are useful for your business, but they actually only have one purpose. These are a few of the main advantages of using an organizational chart.

Put into writing a reporting framework.

Using a visual collaboration tool makes creating an organizational chart simple and increases the transparency of business documents. Your employees will have easy access to information about their position within the company, their peers, their managers, and their relationships with one another if you make your organizational chart publicly available.

Because there is a common understanding among all parties, reporting and administration are made much easier by this paperwork. This gets more crucial as departments get bigger since there will be an exponential increase in the number of positions and links to keep track of.

Make the hiring and onboarding processes clear.

Showing prospective employees an organizational chart is one of the finest methods to give them a clear picture of their place within the company. A visual organizational chart that displays each person’s name, photo, title, and contact information makes the onboarding process feel more personal and approachable.

Establishes a well-defined organizational hierarchy

As with the previous point, ties and ownership may be shown through the use of a documented business structure. The department head, team leader, and owner of a particular product are all clearly visible when examining the organizational chart. These extremely clear instructions provide everyone with a clear destination for whatever reporting they require and greatly facilitate accepting accountability.

Promotes teamwork in the workplace

Using an online whiteboard to create an org chart allows it to be flexible and adaptable to users’ preferences rather than being a static document. This might be as simple as changing the board’s layout and appearance, or it could represent a major organizational transformation. In either case, it inspires individuals to reconsider the current organizational structure and work together to develop a more effective one.

Different kinds of organizational charts

Matrix, flat, and hierarchical organizational charts are the three primary forms.

Matrix Diagram

In a matrix organizational structure, the reporting relationships are set up as a grid or matrix rather than as a hierarchy. When assigning tasks, this kind of organizational administration pairs employees with similar skills. causing many managers to answer to the same boss.

For example, engineers may report to the same management and work in the same department in a manufacturing business. These engineers, nevertheless, are also capable of being given many project assignments and answering questions from various project managers. As a result, in order to finish a project, certain engineers would need to work with several supervisors.

Level Chart

The relationships between distinct roles and responsibilities inside a chart are referred to as line relationships, or chains of command, in flat charts. They show lateral and supervisor-to-subordinate relationships, which represent people at the same level. Line connections can be dotted, which indicates auxiliary lines of power, or solid, which indicates the major lines of authority. The use of lines and symbols is not subject to rigid limitations. provided that the jobs’ formal connections are made clear.

Chart of Hierarchical Organization

The most popular organizational charts are these ones. They assign all employees to a single supervisor in a hierarchical framework. There are several factors that determine this kind of organizational chart. It therefore serves as the basis for several distinct models.

An organizational chart is shaped by function, geographical region, and product.

For example, in a hierarchical organization chart, employees are grouped according to their functional duties using org charts. Employees may be assigned to groups such as finance, technology, human resources, or administration. They also assign employees to groups according to the regions in which they are located. US employees, for instance, are subject to varied state laws. Alternatively, you can categorize employees by country if the organization is international. Lastly, you group employees in charge of each product or service if a firm offers a variety of goods and services.

How an organizational chart is made?

Specify your goals and reach.

Establish your goals and parameters before creating your organizational chart. Consider what will be most helpful for your needs. For instance, it might be beneficial to include images and contact details if you intend to use the chart as a “who’s who” reference. You may need to create many charts if you intend to chart the entire organization.

Compile the data.

After deciding on your goal, compile the necessary data. Perhaps you can locate an old chart or an employee list that you might use as a starting point.

Don’t forget to gather photos, contact details, and anything else you wish to use. To clearly establish and outline the lines of accountability for your chart, you might need to gather additional information.

Choose the platform that you want to utilize.

There are a lot of alternatives available to you, such as Excel, PowerPoint, and Microsoft Word. Online whiteboards may also be used to create and present charts.

Regularly update the chart.

Keep in mind that a lot of organizations experience frequent changes, so you’ll need an effective way to keep the chart or charts current. This is considerably simpler with an online collaboration platform such as Online Whiteboards.


  1. When you first start, attempt to divide your organizational chart into smaller, more doable sections.
  2. This guarantees that all data is coherent and points back to the highest levels of the organization.
  3. The following categories can be used to separate your chart into sections: department, team, unit, project, and location.
  4. In your chart, you may also include information on specific people or departments. By providing contact details, addresses, and other information, you can make your organization function more efficiently and prevent confusion over responsibilities.
  5. Different labor groups or levels can be distinguished using colors or forms.

Organizational Charts Provide Benefits

The following are a few advantages to adopting organizational charts:

shows a reporting structure that is obvious

Workers are aware of who to report issues to and who to contact in case of questions. The right person in another department might be contacted right away by someone from another department. This is particularly valid in large organizations with several departments.

Aids New Employees

helps individuals bond much more quickly by letting them know their coworkers before they meet them.

aids in managing workloads

Workload visualization is made easier with the help of an effective organizational chart. You can view how many employees managers oversee as well as, in certain cases, how many departments they control, which makes it particularly useful for measuring managers’ workloads.

It makes planning easier.

Planning is made easier since the framework is shown. You are able to allocate resources efficiently, recognize certain talents quickly, and do a lot more.

Various kinds of organizational charts

Though there are other models of organization charts as well, the hierarchical form is the most often used. Your company’s organizational structure and management philosophy should be reflected in the kinds of organizational charts you make. These are the top three org charts available.

Make an Organizational chart with a flat design

Organizations are arranged on the same plane in a flat or horizontal org chart, which suggests greater equality between owners and members. An organizational chart that

is flat has two levels: administrators and workers.

Organization charts are intended to do away with the concept of “middle management” and allow responsibility to flow directly from an executive to a development team. Employees in flat companies usually have more authority and control over their work and decisions.

Grid-based organizational framework

Matrix organization charts are designed to support more intricate business systems, particularly those that defy a rigid hierarchical paradigm.

A business where each employee creates material for many supervisors in various places would be one illustration of this. Organizational charts are designed to enable managers to have numerous workers and employees to have many bosses.

An organizational chart with a hierarchy

The most well-known and popular organizational charts are hierarchical ones, whose organizational structure is taken straight from the business hierarchy. Although not all businesses will fit into this model, it typically works well enough given that most recruit employees and strive for a linear organizational structure.

Organizational charts for divisions

The divisional chart is an organizational chart that is arranged according to criteria other than hierarchy. It could have to do with department, age, location, hobbies, etc. It is a method of breaking up a business into several divisions, each with distinctive features of its own.

Organizational charts have limitations.

Organizational charts may easily become outdated, particularly in environments with a high employee turnover rate. Because they are more easily updated than physical charts, online charts make a great substitute. On the other hand, even online charts might become outdated without regular updates.
Rather than showcasing the informal ties that facilitate task completion inside an organization, they highlight the formal ones.
Organizational charts do not show the delegation of authority. Rather, they display power structures and hierarchy.

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